Contact information
Contact Us
We're here to help. Whether you have a question about your order, our protocol, or the science behind it, reach out and a real person will respond.
Customer support
Email: hello@nevotin.com
Response time: within 1 business day, Monday through Friday
What to include in your message
To help us respond faster, please include:
Your order number if your question is about an existing order
A clear description of what you need help with
Screenshots or photos if relevant (damaged product, shipping issue, etc.)
Common questions
Subscription management — you can pause, skip, or cancel your subscription anytime from your account at nevotin.com/account. No need to email us.
Order tracking — check your shipping confirmation email for tracking. If you have not received a shipping confirmation within 2 business days of your order, email us.
Returns and refunds — we offer a 90-day guarantee. See our refund policy for details.
Mailing address
Femme Force Corp
1439 N Highland Ave PMB 1024
Los Angeles, CA 90028
Please note: we do not accept product returns at this address without a return authorization from customer support. Email hello@nevotin.com before sending anything back.
Business hours
Our team responds to emails Monday through Friday, 9 AM to 5 PM Pacific Time. Emails received outside business hours will be answered the next business day.
Medical questions
Nevotin products are supplements and topical solutions intended to support hair health. We are not medical professionals. If you have questions about whether Nevotin is right for your health situation, or about interactions with medications or conditions, please consult your physician or a licensed healthcare provider.
Media and partnerships
For press inquiries, partnership opportunities, or wholesale questions, email hello@nevotin.com with "Partnerships" in the subject line.